T&C’s
Booking Confirmation and Payment Terms
1a. A booking is considered as confirmed after Rugged Studios receives cleared balance payment or min 50% deposit.
1b. Clients must make a full balance payment (including any agreed security deposit) on arrival or prior to booking and failure to do so will result in termination of scheduled shoot without refund or notice.
2. Booking times
2a. Bookings times start as per confirmed time and if a client is late, booking fees are incurred from the agreed booking time.
3. Set Up and Take down time
3a. Clients must include set up and take down/clean up time within the hours booked, to avoid overtime charges.
4. Cleaning & leaving the studio in reasonable state
4a. Studio or venue space must be left in reasonable state at the end of clients booking.
4b. For events and large shoots with 20+ people, we have a standard cleaning charge of £50-£100 (rate to be agreed prior to booking and is depending on size and nature of the booking, and space being booked). The cleaning charge is based on leaving the space in reasonable state and a higher rate is chargeable if the space is left particularly dirty. Any additional cleaning charges are taken out of security deposit payments.
5. Number of Attendees.
5a. Clients must abide by booking requirements agreed in advance for total number of attendee. As our rates are dependant on total number attendees, an increase may incur relevant additional charges.
5b. We have a Maximum number of attendees which depend on space being hired and this is to be advised prior to bookings. The specified maximum attendees must not be exceeded for security and safety reasons and we reserve the right to refuse entry or terminate a booking if a venue space is at capacity.
6. Security Deposit
6a. For events and large shoots with 20+ people, we have a Holding/Security Deposit of £150 or higher (rate to be agreed prior to booking and is depending on size and nature of the booking, and space being booked). The security deposit will be returned at the end of the booking (minus any deductions due to damage, additional cleaning fee, additional attendees, overtime or losses incurred as a result of a breach of any of our stated booking terms).
7. Minors
7a. Clients must ensure that all minors under the age of 16 are always accompanied by a chaperone. Minors must have parent's or guardian’s permission to be at our premises, and/or to be photographed or filmed as relevant.
8. Use of Equipment
8a. If your booking comes with lighting, sound or other equipment, all equipment used must be returned promptly at the end of the hire period in the original condition, and the client is liable for repair or replacement cost for any missing or damaged equipment.
8b. Clients may not without the written consent of Rugged Studios; remove the equipment from the studio premises; modify or alter or tamper with the equipment in any way; use the equipment in a manner not recommended by the manufacturer; nor allow the equipment to be used by any untrained or unauthorised personnel.
9. Breakages, Losses and Damages
9a. Clients are responsible for any breakages, losses or damages caused to the premises or equipment by the client, or any other person(s) during booking time.
9b. All equipment used is at the risk of the client and Rugged Studios shall not be liable to the client for any loss, damage, expense, or for any consequential loss (including loss of profit) arising out of or in connection with; any damage to or loss of property by the client or third party; any breakdown, stoppage or failure of the facilities/equipment provided by Rugged Studios.
9c. Alterations or an addition to our premises or equipment is not permitted without prior written consent.
9d. Clients must check any equipment provided and must notify Rugged Studios at the time of supply if equipment is damaged or if the condition of the equipment is not acceptable. The client is responsible for any breakages or damage if RuggedStudios was not notified at the time of supply.
10. Booking Changes and Cancellations
10a. Studio hire booking times can be changed with RE-BOOKING FEES as stated below, which depend on notice time provided:
• 7 days (168 hours) or more notice time provided (from start time of booking): Rebooking fee equal to 10% of total booking fee.
• Less than 7 days and more than 3 days (168 hours to 72 hours) notice time provided (from start time of booking): Rebooking fee equal to 25% of total booking fee.
• Less than 3 days (72 hours) notice time provided (from start time of booking): Rebooking fee equal to 50% of total booking fee.
10b. Studio hire bookings can be cancelled with CANCELLATION FEES as stated below, which depend on notice time provided:
• 7 days (168 hours) or more notice time provided (from start time of booking): Cancellation fee equal to 25% of total booking fee.
• Less than 7 days and more than 3 days (168 hours to 72 hours) notice time provided (from start time of booking): Cancellation fee equal to 50% of total booking fee.
• Less than 3 days (72 hours) notice time provided (from start time of booking): Cancellation fee equal to 100% of total booking fee.
11. Termination
11a. Rugged Studios may terminate any booking or hire contract if the client is found to be in breach of any of the terms and conditions.
12. Noise
12a. Speakers are provided and Music can be played inside premises (unless advised otherwise in advance or for specific reasons). Noise levels outside of our premises must be kept to a reasonable level during bookings. Clients are asked to consider other occupants and neighbour residents when using our facilities.
13. Littering and Waste Disposal.
13a. Clients must not litter and drop waste on the inside or outside of our premises, and must put all litter in internal bins or in specified rubbish and recycling skips which are located outside of our premises. Additional bin bags will be provided and clients are responsible for ensuring all waste is disposed off and outside spaces are kept clean and litter free. Failure to do so will result in additional charges.
14. Cove Painting
14a. Infinity Cove floor painting fee is £50. This charge is applicable if the cove is excessively marked and not left in reusable condition . The cove will not always be freshly painted/spotless at the start of bookings but clients can request for the cove to be painted prior to bookings for £50. Our rate for re-painting of the entire cove to white is £200.
15. Non-Solicitation
15a. Clients will not directly, indirectly, or on behalf of others; solicit, induce, recruit, encourage or otherwise endeavour to cause or attempt to cause any employee, previous employee or consultant of Rugged Studios to perform any business/services to the Client, or to terminate their relationship with Rugged Studios.
16. Variations
16a. These Terms and Conditions are valid at time of booking and are subject to variation. Clients will be notified of any variations prior to booking.
17. Applicable Law
17a. The laws of the United Kingdom shall govern all agreements.
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